Cutlane
Support
Questions, bugs, ideas — write to support@kefelon.com. We answer within two business days and read every message.
How do I control the bike?
Slide your thumb left or right anywhere on the screen; the bike follows. Settings → Controls offers four schemes (floating touch, tap-to-go, arrow buttons, tilt), a left-handed layout and an optional brake button.
My purchase didn't show up.
Open the Shop and tap Restore Purchases at the bottom. The PATROL 1300 comes back on any device signed in with the same Apple ID / Google account. Cash, gems, the 2× Cash boost and everything you bought with them are part of your progress and follow you through iCloud (iOS) or Google Play Games (Android). If something is still missing, email us with your store receipt.
Is my progress saved?
Yes — on the device, and in iCloud (iOS, when you're signed in to iCloud) or Google Play Games (Android, when you're signed in). If two devices disagree, the game asks which save to keep.
The leaderboard says I'm not signed in.
Sign in to Game Center (iOS Settings → Game Center) or Google Play Games (Android). The weekly board resets every Sunday.
How do I turn notifications off?
Settings → Notifications in the game, or your phone's system settings.
How do I delete my data?
Delete the app to remove the data on your device. Your cloud save lives in your own account: on iOS in Settings → [your name] → iCloud, on Android in Google Play Games. Usage statistics are linked only to random identifiers that reinstalling the game replaces; they are deleted automatically after the retention periods in the privacy policy. Details and your rights: kefelon.com/cutlane/privacy.
Which devices are supported?
iPhone and iPad on iOS 15 or newer; Android 7.1 (API 25) or newer.